Common Printing Questions
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What are your normal turnaround times?
Offset Printing: 3-5 Days
Standard turnaround for offset printing(true ink on paper) is 3-5 business days. We are able to expedite jobs
with a 24-48 hour rush for an additional $75. Our offset turnaround is an estimate and not a guarantee.
While we make every intention to turn around our offset on time, outside conditions such as humidity, weather,
acts of god, and equipment malfunction may delay jobs. In the event we do not ship a job which you paid
a RUSH fee, we will refund your rush fee and give you a 20% credit off of a future order with SonicPrint.com
Turnaround times do not include: design time, and additional services such as Die-Cutting, Folding, Scoring, or
other finishing post press processes.Turnaround time is counted by business days. If you have a special need or request,
please contact us at 727-209-1163.
Digital Printing: 2-3 Days Guaranteed
Digital Printing is a guaranteed 2-3 Day Turnaround or your next job of equal or lesser value is completely free.
This does not include custom paper orders, or post press finishing. With our digital services we are able
to provide 24 hour and sameday print and ship rush services.
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What is the minimum order?
With our digital printing services the minimum order is 1 card. Our offset printing minimum is 1250 pieces.
Direct Mail minimum to receive postage discounts from the post office is 250 for "standard class" and 500 for "first class".
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Do prices include full color?
We are a full color print shop. We do not offer 1 color or spot color jobs. Every job we print is full color.
With our digital press you can receive a discount for printing only 1 sided, however we run all offset jobs 4/4(Full Color Both Sides).
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Can you print PMS colors?
We can print pantone/PMS/Spot Colors for an additional $200. There is no charge for Ink/Setup/Plates.
Our Xerox digital press is unable to print PMS colors, although there is a close conversion using it's CREO rip.
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Should I put a border on my art?
With ALL designed
material we recommend you leave ¼” (0.25)
from all surrounding edges of your printed
piece. If you leave less than ¼” (0.25), we
cannot be held responsible for unequal
borders from top to bottom and from side to
side. This is due to the final cutting
process in which some “draw” or “slippage”
occurs in that cutting process. This is a
print industry standard.
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What is a bleed?
How much should I have?
A bleed is extra
area outside of your document that is
trimmed off to insure proper cuts. In simple
terms - your background should go off an 8th
of an inch more than your actual print size.
For example, if you have a 4x6 - you should
design your piece as 4x6, but have your
background go .125" on all sides. The piece
you submit to us should be 4.25"x6.25"

WE REQUIRE BLEEDS ON BUSINESS CARDS on ALL JOBS.
No Exceptions or you risk your job being miscut.
Although our cutting staff is extremely
precise, we can not guarantee any print job
cuts with out the added bleed.
There are no exceptions!
Also, please keep
your text at least 1/4" away from the edge
of the piece unless it is an eighth page or
smaller. This way your text is in a "safe"
area. If you have any questions regarding
this policy you may call us, or use our
design templates located on our website.
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What should my
files resolution be?
All file formats
must have bit map resolutions of 300dpi/ppi
and embedded or outlined fonts. We accept
the following file formats: .TIF, .JPG,
.PDF, .EPS and .PSD. At the time, we do not
accept quark files, Pagemaker, Corel Draw,
or any similar software. However, these
formats can be easily converted into an
industry standard format with a few easy
steps! If you are unsure about your file
format, give us a call and we will help!
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What type of
files do you accept?
Adobe Photoshop
(.psd) - FLATTENED
Adobe Illustrator (.ai or .eps) - Fonts
converted to outlines/curves
Adobe InDesign (.indd) Exported as a PDF
Adobe PageMaker (.pmd) Exported as a PDF
QuarkXpress (.qxd) Exported as a EPS or
PDF
We also accept the standard industry
formats:
.eps .pdf .tif .jpeg
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Can I resize my
72dpi artwork to 300dpi?
Unfortunetly, you
can not increase your resolution for a
design that has been created low resolution.
The output will be blurry or grainy, and at
times, unreadable.
The only solution to this is to redesign
your piece at the correct resolution. If you
have any questions, call us today and
someone from our Art department will help
explain in detail.


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