1. How was the availability of Customer Service over the phone.
2. Please rate the promptness of email and online correspondence.
3. Was our customer service knowledgeable in regards to your product questions?
4. Did our webpage explain all of your questions about our products and services clearly and effeciently?
5. How easy were you able to track the status of your order and login on our website?
6. How was the quality of our product or service?
7. Did you receive your product on or before the date agreed?
8. How was your overall purchase experience?
9. Would you order with our company again?
10. If, yes... Would you like to add any additional suggestions that would help us in the future?
If no... Can you let us know what we should have been done better, and what you would like happen as a result of your experience.
11. If you were satisfied with your experience , we would really appreciate a testimonial to display proudly on our webpage.
